Samurider.com now a forum sponsor.
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Joola
Running Like a Top
Los Angeles
Posts: 267
Joined: Jun 2013
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RE: Samurider.com now a forum sponsor.
Wow this is great news. Mr. T. is the man.
[size=x-small]719 Gel Grips, Tandem Grip, Chrome Chain Guard and Meter Covers, K&H Hi Seat, Lucas Taillight, ViziTec Modulator, Painted Headlight Bucket[/size]
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07-11-2014 05:24 PM |
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Oboro
1st Service Completed
Canada
Posts: 85
Joined: Sep 2013
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RE: Samurider.com now a forum sponsor.
If this was facebook I would like the post haha!
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07-12-2014 08:07 AM |
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gary
1st Service Completed
Seattle, WA
Posts: 117
Joined: Mar 2014
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RE: Samurider.com now a forum sponsor.
Cool!
Thanks Mr.T
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07-19-2014 09:21 AM |
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Southpaw50
1st Service Completed
St. George, Utah, USA
Posts: 81
Joined: May 2014
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RE: Samurider.com now a forum sponsor.
I have ordered a number of items from Mr. T at Samurider since purchasing my 2013 this past March. Always responsive, quick delivery, and great customer service.
[size=xx-small][/size] 2013 CB1100 - Road Comet 2, Matching Side Covers, Corbin Seat, Staintune Muffler, K&N, O2 Sensor Eliminator, R&G Screen, SW Motech Guards, GenMar Risers, Jet-Hot Header Coating, Lucas Style Tailight . . .
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07-19-2014 11:48 AM |
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penguinn
Break-In Period
Tampa Bay
Posts: 8
Joined: Aug 2014
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RE: Samurider.com now a forum sponsor.
I see a number of posts related to speedy customer service and quick shipping.
I, on the other hand, have not seen this type of customer service response. 3 days ago I emailed a request for a quote for a seat for my 2014 CB1100. I received the usual auto reply saying I should get a reply with 24 hours. No response. The next day I sent another email and got the auto reply saying I should get a response with in 24 hours. Still no reply.
I will send one more email before I decide to stick with the stock seat and look for another supplier.
penguinn
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08-14-2014 07:13 AM |
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Houtman
Been There
NC USA
Posts: 4,481
Joined: May 2013
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RE: Samurider.com now a forum sponsor.
[quote='penguinn' pid='55024' dateline='1408025580']
I see a number of posts related to speedy customer service and quick shipping.
I, on the other hand, have not seen this type of customer service response. 3 days ago I emailed a request for a quote for a seat for my 2014 CB1100. I received the usual auto reply saying I should get a reply with 24 hours. No response. The next day I sent another email and got the auto reply saying I should get a response with in 24 hours. Still no reply.
I will send one more email before I decide to stick with the stock seat and look for another supplier.
I think that his office is closed for vacation, I did see that some where. He gives EXCELLENT service.
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08-14-2014 07:26 AM |
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Ridem32
Road Warrior
Mississippi
Posts: 1,573
Joined: Apr 2014
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Samurider.com now a forum sponsor.
Samurider will get back with you! He might be closed for a few days! I'm not sure but he can mail you items from JAPAN to New York in one day, then the post office takes over and with in 2 days at your door! Don't give up on him. If he is at work he will email you back for sure. It could be a JAPAN holiday or days!
Michael
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08-14-2014 08:25 AM |
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Randy B
Road Warrior
Palm Bay FL
Posts: 2,540
Joined: Apr 2013
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RE: Samurider.com now a forum sponsor.
(08-14-2014 07:13 AM)penguinn Wrote: I see a number of posts related to speedy customer service and quick shipping.
I, on the other hand, have not seen this type of customer service response. 3 days ago I emailed a request for a quote for a seat for my 2014 CB1100. I received the usual auto reply saying I should get a reply with 24 hours. No response. The next day I sent another email and got the auto reply saying I should get a response with in 24 hours. Still no reply.
I will send one more email before I decide to stick with the stock seat and look for another supplier.
penguinn
Give him time as others have said I believe he is on vacation right now.
I ordered a tank from him late last year and I had it on my door in 4 days. I was shocked as to how quickly I received it and I have seen nothing posted here to contradict his service.
"Patience, young Skywalker....."
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08-14-2014 08:42 AM |
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Elipten
Road Warrior
San Antonio, TX
Posts: 2,087
Joined: Nov 2013
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Samurider.com now a forum sponsor.
As I recall 2 week vacation. I think he is back next week if memory serves.
Current inventory
2014 CB1100 DLX
1990 BMW K75RT
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08-14-2014 10:43 AM |
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Flynrider
Been There
Phoenix, AZ
Posts: 3,233
Joined: Apr 2013
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RE: Samurider.com now a forum sponsor.
(08-14-2014 07:13 AM)penguinn Wrote: I see a number of posts related to speedy customer service and quick shipping.
I, on the other hand, have not seen this type of customer service response.
This notice has been on his homepage for a couple of weeks :
04-Aug 2014
We are pleased to inform you that we are out of the office from August 13th to the 17th.
(Japanese national holidays).
*Most of manufactures are also summer vacation during the period.
Emails are most welcome always. We will get back to you as soon as we back to work!
Thank you very much for your understanding.
Takashi
Phoenix, AZ
2013 CB1100 - Big Red
1993 CB750 Nighthawk - Tahitian Blue
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08-14-2014 01:22 PM |
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